At American Group — Authorized Ariston Service Center, we are committed to protecting your privacy and securing all information you share with us when you use our website or request Ariston appliance maintenance services. This policy explains what data we collect, how we use it, and your rights.

Who We Are

We are American Group, a specialized and authorized service center providing technical support for Ariston appliances within the Arab Republic of Egypt. Please note that we do not own the “Ariston” trademark; we provide maintenance services for these appliances through certified technicians and with 100% genuine spare parts that comply with the manufacturer’s specifications.

Use of the “Ariston” Name

The names “Ariston” or “أريستون” are mentioned on this website solely to identify the types of appliances we service. The trademark and its rights are fully owned by Ariston, and we make no claim of ownership.

What Information Do We Collect?

When you use the booking form or contact us via the website, we may request certain data to deliver the service accurately, such as:

• • Full name

• • Phone number

• • Appliance type and issue description

• • Address (for home service requests)

• • Email address (optional)

Purpose of Using the Data

We use the data you provide strictly for the following purposes:

• • Confirming your service booking and scheduling a maintenance visit

• • Dispatching the right technician based on your appliance type

• • Providing post-repair support

• • Improving user experience based on customer interactions

We confirm that we do not share your data with any third parties, and it is not used for marketing beyond the scope of the requested service.

Updates to This Privacy Policy

We may review and update this policy from time to time in line with operational or legal changes. Any updates will be posted on this page, indicating the date of the latest revision.

Contact Us

You can review, update, or request deletion of your personal data at any time through:

• • Ariston Maintenance Hotline: 01211114528

• • WhatsApp: [Click here]

• • The online booking form on our official website.